Verify Your sensai55 Account
Account verification is how we protect your balance from unauthorised access — it is not a hurdle, it is the lock on your wallet. The process asks for a government-issued ID and a photo that confirms you are the account holder. Once verified, withdrawals process without additional identity holds, and your wallet connections stay stable even if you switch devices. We keep
submitted documents encrypted and use them only to confirm ownership of the account. Verification is required before your first withdrawal and applies across all supported Indonesia regions where local law permits.
- Go to Account Verification — From your account settings, open the verification section. It shows exactly which documents are still needed and which have been accepted.
- Upload Government-Issued ID — A national identity card or passport works. Upload a clear photo — blurry or cropped images will be returned for resubmission.
- Submit a Selfie — Hold your ID next to your face and take a photo as prompted. This confirms the document belongs to the person opening the account.
- Verification Confirmed — Once our team reviews and approves your documents, your account status updates and withdrawals to DANA, OVO, or GoPay can proceed without delay.